Privacy Policy

Pickl Technologies, Inc. ("Pickl," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, password, and date of birth when you create an account.
• Identity Verification: Government-issued ID and address verification documents when required for prize disbursement or compliance.
• Tax Information: W-9 or W-8BEN forms if you receive $600 or more in promotional prizes within a calendar year.
• Payment Information: Bank account or payment method details for cashback withdrawals.
• Communications: Information you provide when contacting support or participating in surveys.

Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, features used, clicks, and interactions with our platform.
• Transaction Data: Purchase history through partner brands, cashback earned, and promotion participation.
• Location Data: General location based on IP address for eligibility verification.

Information from Third Parties

• Partner Brands: Transaction confirmation and purchase amounts for cashback calculation.
• Affiliate Networks: Order tracking data to verify qualifying purchases.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process cashback rewards and promotional prizes
• Verify your identity and eligibility for promotions
• Communicate with you about your account, transactions, and promotions
• Comply with legal obligations, including tax reporting requirements
• Detect and prevent fraud, abuse, and security incidents
• Analyze usage patterns to improve user experience
• Send promotional communications (with your consent)

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third parties who perform services on our behalf (payment processing, email delivery, analytics, customer support).
• Partner Brands: Limited transaction data necessary to track and verify cashback-eligible purchases.
• Legal Compliance: When required by law, subpoena, or legal process, or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
• With Your Consent: When you explicitly authorize us to share information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and monitoring
• Access controls limiting employee access to personal data
• Incident response procedures

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (e.g., tax records retained for 7 years)
• Resolve disputes and enforce agreements
• Fulfill the purposes described in this policy

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Portability: Request your data in a portable, machine-readable format.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Do Not Sell: We do not sell personal information, but you may still submit a request for confirmation.

To exercise these rights, contact us through your account settings. We will respond within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Enable core functionality like authentication and security.
• Analytics Cookies: Understand how users interact with our platform.
• Affiliate Tracking: Track purchases through partner brands for cashback attribution.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

8. Children's Privacy

Pickl is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

9. International Users

Pickl is currently available only to users in the United States (excluding Florida, New York, and Rhode Island). If you access our platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected.
• Right to Delete: Request deletion of your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• Shine the Light: Request information about disclosures to third parties for direct marketing purposes (we do not make such disclosures).

To submit a CCPA request, contact us through your account settings with "CCPA Request" as the subject.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last updated" date. Your continued use of Pickl after changes become effective constitutes acceptance of the revised policy.